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Delivery and returns

Here you’ll find all the information you need on our collection and delivery service. Before we can make your new sofa or chair covers we collect your existing covers and then charge a small delivery fee to get your new covers to back to you. Simple!

COLLECTION & DELIVERY RETURNS CONTACT US FREQUENTLY ASKED QUESTIONS

How does the collection service work?

When we’ve confirmed your order, we will send you a handy biodegradable postage bag for you to pop your existing covers into. We will then either collect these from you at home or you can take them to your local UPS drop off point at a time that suits you – all part of our handy service! If you want to see your local UPS point, just click here

delivery

Delivery

After we have received your existing covers, your new covers will be heading out the door of our factory in just 28 days. Depending on where you are in the world we have the option of home delivery or collection from your local UPS collection point. We do charge a delivery fee, preferring to be upfront about these costs rather than putting our prices up. But, you can be assured we are happy to deliver worldwide with our trusted postage partners.

Cover my furniture Returns

Returns

All of our furniture covers are custom made so we are unable to accept returns if you have changed your mind. However, occasionally our products may fail to meet our high standards and obviously we would want to put this right for you. Get in touch with us if you have any questions about your order and wish to return you covers to us, we will do all we can to help.

Worldwide service

Worldwide service

We are proudly based in Lancashire, the heart of the textile industry in the UK. However, our service is available worldwide both for collection and delivery. If you’re unsure if we are able to reach you, please do send us a message and we will send you more details.

Get in touch

Delivery & Returns
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  • Phone

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    If you have a customer service query please call us on  01772 901507

  • Email

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    We aim to respond to your email by the next working day hello@covermyfurniture.com

     

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    Cover My Furniture, Brookhouse Mill, Old Lancaster Lane, Preston PR1 7PZ

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    Send us a message on Facebook and we will aim to respond asap

Frequently Asked Questions
See all faqs
  • How long will my covers take to arrive?
  • Can I change where I want my order sent to?
  • What is a UPS Access Point?