
Frequently asked questions
If you have any questions our team are always happy to help, just fill in this handy form or ring us on 01772 901507. We have put a summary of the most commonly asked questions together, so hopefully we already have the answer you are looking for.
Popular questions
- Do I have to have removable covers to order from Cover My Furniture?
- Why should I order from Cover My Furniture?
- What if my current covers don’t fit?
- What brands can you cover?
- What do you do with my old covers?
Fabrics
- How do I choose the fabric for me?
- Are your fabrics washable?
- Can I order large size samples?
- What is Aquaclean?
- There isn’t anything in the range I like.
Furniture Styles and Brands
- What brands can you cover?
- Can you cover conservatory furniture?
- What about corner sofas?
- What about dining chair covers?
Orders
- How do I place an order?
- How do I know the size of my sofa?
- How do I take the photos you need?
- How do I upload the photos of my furniture?
- How do I measure my furniture?
- What forms of payment do you take?
- Can I track my order?
- I’ve placed my order and want to change it.
- You couldn’t copy my covers, how long will my refund take?
- The order I’ve received isn’t what I was expecting.
- How do I fit my covers?
- My new foams feel very firm.
- Can I have my covers contrast piped?
Delivery
- How long will my covers take to arrive?
- Can I change where I want my order sent to?
- Do you ship worldwide?
- Will I be charged customs charges and how much will these be?
- My order has been dispatched but hasn’t arrived?
Returns
- What is your returns policy?
Guarantee
- How do I care for my covers?
- How long is the guarantee for?