Frequently asked questions

If you have any questions our team are always happy to help, just fill in this handy form or ring us on 01772 901507. We have put a summary of the most commonly asked questions together, so hopefully we already have the answer you are looking for.

Popular questions

  • Do I have to have removable covers to order from Cover My Furniture?
  • Why should I order from Cover My Furniture?
  • What if my current covers don’t fit?
  • What brands can you cover?
  • What do you do with my old covers?


  • How do I choose the fabric for me?
  • Are your fabrics washable?
  • Can I order large size samples?
  • What is Aquaclean?
  • There isn’t anything in the range I like.

Furniture Styles and Brands

  • What brands can you cover?
  • Can you cover conservatory furniture?
  • What about corner sofas?
  • What about dining chair covers?


  • How do I place an order?
  • How do I know the size of my sofa?
  • How do I take the photos you need?
  • How do I upload the photos of my furniture?
  • How do I measure my furniture?
  • What forms of payment do you take?
  • Can I track my order?
  • I’ve placed my order and want to change it.
  • You couldn’t copy my covers, how long will my refund take?
  • The order I’ve received isn’t what I was expecting.
  • How do I fit my covers?
  • My new foams feel very firm.
  • Can I have my covers contrast piped?


  • How long will my covers take to arrive?
  • Can I change where I want my order sent to?
  • Do you ship worldwide?
  • Will I be charged customs charges and how much will these be?
  • My order has been dispatched but hasn’t arrived?


  • What is your returns policy?


  • How do I care for my covers?
  • How long is the guarantee for?